Program Specialist - Group Travel Sales

Remote

Full Time

Group Travel Sales

Experienced

About the Company:

Rustic Pathways is a student travel organization offering the world's finest experiential education, community service, and adventure programs. Students from more than 35 countries trust Rustic Pathways to deliver life-altering, deeply personal programs at scale. Our experiences range from homestays in Fiji to zip-lining through the rainforest canopies of Costa Rica, from building schools in rural Tanzanian villages to scuba diving the Great Barrier Reef.

At Rustic Pathways, we empower students to positively impact lives and communities around the world.

What’s the Job?

Grow revenue and customer base by selling Rustic Pathways programs to schools, parents, and student groups. This may include new leads you prospect yourself, assigned qualified leads, or repeat clients. By understanding the “why” behind each lead, you will serve as a guide to your client in selecting their perfect program, then leverage your sales skills to progress and close the deal. Your superpower is relentless positivity (not only can you make anything “sound” good – you actually see real good everywhere you look) and an infectious nature that sweeps people up and carries them along. We just can’t say no!

What will I be doing?

Generate leads: through calls, emails, visits, networking, referrals, etc.
Progress deals with new and repeat clients through your sales pipeline: discover your client’s unique needs and interests; give program recommendations and customization guidance; deliver a clear value proposition; negotiate pricing
Recruit: support school administrators and teachers to generate interest among their community’s families, and enroll students on their programs
Lead virtual and on-site product demonstrations for clients
Build productive, trust-based relationships with school administrators, teachers, parents and students
Be the leader among competitors for your customer base. Know the trends in education & travel among your target communities; leverage this knowledge for growth and improvement
Collaborate with team members to ensure an excellent, unified client experience
Have a lightning fast response time. The early bird really does catch the worm!
Consistently meet and exceed sales targets, driving unit and revenue growth

Is this the right fit for me?

If the following sounds like you, then you’re in the right place. We can’t wait to meet you!

Bachelor’s degree from an accredited college or university
3+ years of sales experience with demonstrated performance against your sales targets
2+ years of experience in an education environment (e.g., teacher, international student advisor, university recruiter, etc.) preferred
Personal experience in student travel as student or leader (or similar cross-cultural experience) a plus
Knowledgeable and networked among schools in your sales territory preferred.
Appreciation for diversity. Understands the value experiential education and travel brings to building informed global citizens who do (and will) positively impact lives and communities around the world.
Eager to learn from colleagues, a team player with a competitive edge
Self-motivated, with a high degree of persistence, working grit, and determination.
Can independently set daily work priorities and schedules to align with company goals.
Strong interpersonal skills - especially virtually. Ability to build rapport with school administration, connect with students, convey excitement, and generate energy in your audience, even if you’re not there in person.
Clear, concise, and warm written and oral communication
Interested in a fast-paced, rapidly developing role with opportunity for growth and ownership
Proficient with Google Suite, and able to rapidly learn and leverage software to meet business expectations. Experience with Salesforce or Hubspot a plus, but not required.

Professional working proficiency in English. Additional languages (especially Spanish, Mandarin, Arabic, or French) are a plus

Eligibility to work legally in the US

Benefits

We are a well-loved team with great benefits. If there is something that matters a lot to you that’s not on this list, please send us a note :)

Competitive compensation in a fast-growing company
401k & match up to 2%
Peace of mind with life insurance assurance, as well as comprehensive health, dental, and vision insurance for you and your dependents
A generous vacation policy and lots of holidays so you can take time off when you need it

Compensation

The pay range for this position is $22.00 - $28.00 per hour depending on experience, plus commission.

Location & Travel

This is a remote “desk job” position. Your work schedule will align with school hours in your assigned client base. From time to time you may be asked to log non-traditional business hours to accommodate international time zones.
Up to two months of domestic and or international travel annually to visit customers, trail programs, conduct sales presentations, familiarize with products, and attend company training is required.

Equal Employment

Rustic Pathways is committed to providing equal employment opportunities to all persons and maintaining a work environment that is free of harassment and discriminatory conduct. All employment decisions at Rustic Pathways are made without regard to race, color, religion, sex, national origin, disability, age, genetic information, veteran status, or any other class protected by law. Rustic Pathways takes all allegations of discrimination, harassment, and retaliation very seriously and will promptly conduct an investigation when warranted.

At-Will Notice

Each employee of Rustic Pathways is employed “at will,” which means either the Company or the employee may terminate the employment relationship at any time, for any or no reason, with or without advanced notice. No individual or representative of the Rustic Pathways can change this at-will relationship absent a specific, written contract signed by the Company’s Chief Executive Officer or designee.

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In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!*

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Have you worked with Rustic Pathways previously?*

If yes, please list and describe the previous position(s) held, year of employment, name of supervisor, and country of work. If no, please leave blank.

How did you hear about this opening? If through a referral, please include the name of the individual who referred you, and their connection to Rustic Pathways.*

Do you have any sales, lead generation, or promotional experience? If yes, please explain.*

Have you ever lead a Rustic Pathways program? If yes, where and when?*

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If hired, can you present evidence of your identity and legal right to live and work in the USA?*

Are you able to perform the essential job functions of this position for which you are applying with or without reasonable accommodation?

Note: We comply with the Americans with Disabilities Act and consider reasonable accommodation that may be necessary for qualified applicants/employees to perform essential job functions.*

Writing Sample:

You receive a lead that Mr Rogers, the Spanish teacher at East Coast School, is looking for a new travel provider after years of going to Costa Rica with a different company. Write an email to Mr Rogers, who you have never met and has never heard of Rustic Pathways, to connect for the first time.*

Writing Sample:

Please respond to the following in response to Mr. Roger's follow-up email:

Mr Rogers is willing to chat with you, but lets you know that he won't be interested in putting the group together for at least another 6 months because he is worried students wouldn't be interested in enrolling until after summer break.*

Writing Sample:

Explain as you would to a potential client, the value of travel.*

Applicant Authorization

I understand that if I am selected for hire, it will be necessary for me to undergo a background check in order to be considered for employment with Rustic Pathways.*

Applicant Statement:

In the event of my employment with Rustic Pathways, I understand that I am required to comply with all rules and regulations of Rustic Pathways.

If hired, I understand and agree that my employment with Rustic Pathways is at-will, and that neither I, nor Rustic Pathways is required to continue the employment relationship for any specific term. I further understand that Rustic Pathways or I may terminate the employment relationship at any time, with or without cause, and with or without notice. I understand that the at-will status of my employment cannot be amended, modified, or altered in any way by any oral modifications.*

Applicant Statement:

I understand that the safety of students and staff is extremely important to Rustic Pathways and that Rustic Pathways is committed to ensuring a safe working environment. I understand that I, and every employee, have a responsibility to prevent accidents and injuries by observing all safety procedures and guidelines and following the directions of my site supervisor. I understand and agree to comply with federal, state, and local regulations related to on-the-job safety and health.

I hereby certify that the answers given by me are true and correct to the best of my knowledge. I further certify that I, the undersigned applicant, have personally completed this application. I understand that any omission or misstatement of material fact on this application or on any document used to secure employment shall be grounds for rejection of this application or for immediate discharge if I am employed, regardless of the time elapsed before discovery.

I understand that if I am selected for hire to work with the Rustic Pathways company in the United States, it will be necessary for me to provide satisfactory evidence of my identity and legal authority to work in the United States, and that federal immigration laws require me to complete an I-9 Form in this regard. I understand that Rustic Pathways participates in E-Verify.

I understand that if any term, provision, or portion of this Agreement is declared void or unenforceable, it shall be severed and the remainder of this Agreement shall be enforceable.*

Applicant Authorization

I hereby authorize Rustic Pathways to thoroughly investigate my references, work record, education and other matters related to my suitability for employment and, further, authorize the prior employers and references I have listed to disclose to Rustic Pathways any and all letters, reports, and other information related to my work records, without giving me prior notice of such disclosure. In addition, I hereby release Rustic Pathways, my former employers, and all other persons, corporations, partnerships and associations from any and all claims, demands or liabilities arising out of or in any way related to such investigation or disclosure.*

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To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

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