Sales and Marketing Business Systems Administrator

Remote

Full Time

Marketing

Mid Level

Mentor, Ohio

Rustic Pathways is redefining how students experience their world.

Students from more than 35 countries trust Rustic Pathways to deliver life-altering, deeply personal programs at scale. Join the company helping students grow through travel, learning, giving and fun!
What's the opportunity? 🐢

The Rustic Pathways team is looking for a technically minded person with experience managing systems. You'll work with our designers, builders, writers, hobbits, dragons and marketing leaders to translate our processes into client facing action. Our small but growing in-house marketing team is home to a diverse group of nerds with a broad range of talents.

In this role, you will manage Salesforce, Formstack, HubSpot, VOIP & SMS Platforms and some other stuff. You are our everything -- systems wise.

What will I be doing? 🪄

Manage our sales and marketing systems. Ensure data accuracy, system integrity, and user access management
Provide technical support to users. Troubleshoot system issues. Resolve errors fast
Collaborate with sales and marketing teams. Understand requirements. Provide solutions and install process improvements.
Lead nonstop maintenance tasks, including managing user profiles, roles, workflows, and data integrations.
Generate reports and provide insights to support data-driven decision-making and strategic initiatives
Partner with designers in the visual design of our web properties and systems
Ensure smooth operation, integrity, and effectiveness of our platforms.
Provide technical support to the tech challenged users.
Collaborate with cross-functional teams.
Deliver work at the forefront of best practice and new trends
Create impactful and problem solving workflows
Ideate and implement proactive technical solutions
Balance aesthetic design asks with a need for speed

What skills do I need? 🤹🏽

You have 2 years of experience in Salesforce, Hubspot or other similar system
You have high attention to detailz. Typoz make u angree
Strong technical skills with knowhow all over the place in system administration, configuration, and customization
Ability to understand team or client needs, research, discuss and recommend new solutions or platforms - then implement
Certifications are a plus
Excellent problem-solving skills to identify and resolve system issues laser fast
An familiarity with web performance metrics
Strong communication and collaboration skills with the ability to work with cross-functional teams
Strong design sensibilities, from high-level strategic direction to production details
A general understanding of business. Growth is good. Profits are noble. That sort of thing
Ability to communicate with honesty, clarity, grace and courtesy
Ability to present ideas effectively to those impacted by systems changes
Ability to navigate vague overlapping projects
Understanding of HTML/CSS to converse with external developers
Understanding of working within a CMS

Benefits 🍔

We are a well-loved team with great benefits. If there is something that matters a lot to you that’s not on this list, please send us a note :)

Competitive compensation in a fast-growing company
401k & match up to 2%
Peace of mind with life insurance assurance, as well as comprehensive health and dental insurance for you and your dependents
A generous vacation policy and lots of holidays so you can take time off when you need it
MacBooks are our standard (except for our CEO, who is a PC – whoa!), but we’re happy to get you whatever equipment helps you get your job done well

Compensation

The hourly rate for this position is between $20 to $25 per hour.

At Rustic Pathways, we cherish diversity and embrace inclusivity (even if you’re a pc). We are committed to providing equal opportunities for all applicants and employees, regardless of their race, color, religion, national origin, ancestry, sex, age, disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other protected basis under federal, state, or local law.

This is intended as a full-time remote, work from home position. We warmly welcome employees with permanent residence in Panama, Japan, Bangladesh, Vietnam, Taiwan, Sri Lanka, Spain, and select US states, including California, Colorado, Florida, Illinois, Massachusetts, New York, and Ohio.

Join our team and be part of our inclusive community!

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I hereby authorize Rustic Pathways to thoroughly investigate my references, work record, education and other matters related to my suitability for employment and, further, authorize the prior employers and references I have listed to disclose to Rustic Pathways any and all letters, reports, and other information related to my work records, without giving me prior notice of such disclosure. In addition, I hereby release Rustic Pathways, my former employers, and all other persons, corporations, partnerships and associations from any and all claims, demands or liabilities arising out of or in any way related to such investigation or disclosure.*

Applicant Statement:

In the event of my employment with Rustic Pathways, I understand that I am required to comply with all rules and regulations of Rustic Pathways.

If hired, I understand and agree that my employment with Rustic Pathways is at-will, and that neither I, nor Rustic Pathways is required to continue the employment relationship for any specific term. I further understand that Rustic Pathways or I may terminate the employment relationship at any time, with or without cause, and with or without notice. I understand that the at-will status of my employment cannot be amended, modified, or altered in any way by any oral modifications*

Applicant Statement:

I understand that the safety of students and staff is extremely important to Rustic Pathways and that Rustic Pathways is committed to ensuring a safe working environment. I understand that I, and every employee, have a responsibility to prevent accidents and injuries by observing all safety procedures and guidelines and following the directions of my site supervisor. I understand and agree to comply with federal, state, and local regulations related to on-the-job safety and health.

I hereby certify that the answers given by me are true and correct to the best of my knowledge. I further certify that I, the undersigned applicant, have personally completed this application. I understand that any omission or misstatement of material fact on this application or on any document used to secure employment shall be grounds for rejection of this application or for immediate discharge if I am employed, regardless of the time elapsed before discovery.

I understand that if I am selected for hire with the Rustic Pathways USA company, it will be necessary for me to provide satisfactory evidence of my identity and legal authority to work in the United States, and that federal immigration laws require me to complete an I-9 Form in this regard. I understand that Rustic Pathways participates in E-Verify.

I understand that if any term, provision, or portion of this Agreement is declared void or unenforceable, it shall be severed and the remainder of this Agreement shall be enforceable*

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