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USA Country Manager

Country Manager

at Rustic Pathways

FLSA status: Exempt

Rustic Pathways offers the world's finest international high school service, adventure, and foreign language programs.  Our destinations stretch from the white-sand beaches of Fiji to the rainforest canopies of Costa Rica, the high Himalaya to the Great Barrier Reef, and many points in between.  Rustic Pathways is a pioneer in providing superior quality travel and service programs in some of the world's most welcoming countries for students and families. Rustic Pathways demands professionalism and integrity across all of its operations, insists on quality in all aspects of its programs, and places strong emphasis on the safety and well-being of its students and staff.  We enrich the lives of our students and our staff, benefit the parts of the world we serve, and build cultural bridges that leads to greater global understanding and cooperation.

The Position:

Rustic Pathways has been operating programs in the USA for over a decade and we are looking for a Country Manager to oversee our local operations.  The Country Manager works in collaboration with the Country Director to assist in the end-to-end management of country operations, including Student Travel, group, and gap programming.

Minimum Requirements:

  • Professional fluency in English is required.
  • 2-3 years of experience managing teams within an education or travel context.
  • Willing to spend between 5 to 6 months traveling throughout USA.

What you do:

  • Assist in the management of country operations for all group, gap year, and open enrollment summer programs.
  • Assist with the management of program leaders to deliver programs that meet Rustic Pathways student learning goals in line with curricula developed by the Curriculum Coordinator.
  • Ensure all students have positive and transformative experiences in country.
  • Communicate with clients regarding potential issues with students and/or programming
  • Implement and maintain all safety protocols and procedures from Director of Global Safety & Risk Management. This includes being an incident responder.
  • Implement community service projects with guidance from Global Impact Committee
  • Assist with interviewing and hiring of staff in compliance with hiring standards of the country of operation.
  • Assist with staff training and evaluation for local and international seasonal and full-time staff.
  • Provide financial assistance with budget analysis and recommendations.
  • Ensure successful working relationships with local partners and local authorities.
  • Other duties as assigned and required.

What we look for:

  • Valid driver’s license and WFR certification.
  • Excellent written and oral communication and interpersonal skills.
  • Experience working in a high pressure, high demand, and fast-paced growth environment.
  • Proficient in Microsoft Office suite, Google Apps, and Salesforce.
  • BA/BS from an accredited college or university or equivalent work experience with some college.

Work and Environmental conditions: 

This position is primarily based in a remote setting. The work pace for this position is at a continual fast pace where work is required for more than 4 hours at a time. Low supervision from managers and social interaction required frequently. This person is often traveling 40% of the time and will require at least 5-6 months time working in the location of program operation.

This position requires such physical abilities as sitting for computer and phone work, lifting 20-100 lbs often, standing, kneeling, climbing, and walking in an outdoor setting and visiting program sites.

The environment in which the job is performed outside a normal office space may include exposure to extreme temperature, noise, heights, or other hazards. All remains the same for any additional requirements for training.


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